Privacy Policy of Voltasonali Furniture

Effective Date: January 8, 2025

At Voltasonali Furniture, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.voltasonali.com, make purchases, or interact with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information when you visit our website or interact with us. The information we collect is used to provide you with a better shopping experience and to improve our services.

  • Personal Information: When you make a purchase or contact us, we collect personal details such as:

    • Name
    • Address (billing and shipping)
    • Phone number
    • Email address
    • Payment information (credit card, PayPal, etc.)

  • Non-Personal Information: We also collect non-personal information that helps us improve our website, including:

    • Browsing behavior (e.g., pages visited, items viewed, time spent on the site)
    • IP address
    • Device and browser information
    • Referring website or search engine

  • Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertisements. These technologies help us improve the performance of our website and provide a better experience for you.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Your Orders: We use your personal information to process and fulfill orders, including shipping and delivery.
  • Customer Service: To respond to inquiries, resolve issues, or provide support regarding your order or our products.
  • Improve Our Website: To improve website functionality, troubleshoot problems, and enhance the user experience.
  • Marketing and Promotions: With your consent, we may use your email to send you updates, promotions, and newsletters. You can unsubscribe at any time through the “unsubscribe” link in any email or by contacting us directly.
  • Legal Compliance: We may use your information to comply with legal obligations or enforce our terms and conditions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers that help us with business operations, such as payment processing, shipping, marketing, and website hosting. These providers are obligated to protect your information and use it only for the purposes for which we’ve hired them.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Voltasonali Furniture, our customers, or others, including in response to a subpoena or other legal process.
  • Business Transfers: If our business is sold or transferred to another company, your information may be transferred as part of the transaction. In such a case, we will notify you via email or a notice on our website.

4. Data Security

We take the protection of your personal data seriously. We use industry-standard security measures, including encryption, to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

  • Opt-Out of Marketing Communications: You can choose to opt-out of receiving promotional emails from us by clicking the “unsubscribe” link in any email we send or by contacting us directly at info@voltasonali.com.
  • Access and Update Your Information: You have the right to request access to the personal information we hold about you, and to request corrections or updates to that information. To do so, please contact us at info@voltasonali.com.
  • Delete Your Information: You may request that we delete your personal information, subject to certain exceptions (e.g., legal or accounting requirements).

6. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as quickly as possible. If you believe that we may have collected information from a child under 13, please contact us immediately at info@voltasonali.com.

7. Changes to This Privacy Policy

We may update or change this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. By continuing to use our website after any changes to this Privacy Policy, you accept those changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Voltasonali Furniture
132 Persimmon Creek Rd, Kings Mountain, North Carolina
Phone: (704) 730-0231
Email: info@voltasonali.com
Website: www.voltasonali.com